• Splash Whitewater Rafting reserves the right to change the venue or to postpone or cancel any trip if we feel water levels or weather conditions on the day of the trip are incompatible towards a safe trip.
  
  
• Splash Whitewater Rafting accept bookings either on our ‘Trip Reservation’ form, verbally, or by written letter or fax.
  
  
• Bookings are accepted when Splash Whitewater Rafting receives your non-refundable deposit. Splash Whitewater Rafting reserves the right to make exceptions to the above where instances dictate.
  
  
• All cancellations must be advised in writing and signed by the person who originally made the booking with Splash Whitewater Rafting. Cancellations are accepted as from the date Splash Whitewater Rafting receives the written confirmation of cancellation.
  
  
• Cancellations incur the following charges: -
  · Date of booking to 7 days prior to the trip taking place - client will lose their non-refundable deposit.
  · Within 7 days of the trip, taking place - client will be charged the full amount of the trip.
  
  
• Final numbers of participants must be confirmed by telephone no later than 7 days prior to the trip. Failure to do this will result in the client being charged for the full amount of persons booked.
  
  
• All invoices and outstanding balances must be paid on the date of the trip or no later than 7 days of the date of invoice. Splash Whitewater Rafting charge all outstanding accounts at 2.5% interest for every seven days thereafter. VAT is charged at the standard rate on all invoices.
  
  
• Splash Whitewater Rafting reserve the right to make alterations to brochure details, and any other company documents, before and after any booking has been received and confirmed. Most of these changes will be minor and in most cases we will inform you at the earliest opportunity.
  
  
• Even though Splash Whitewater Rafting carries full Public Liability Insurance, it is strongly suggested that participants carry their own personal accident policy that covers them for the activity they are undertaking. This should include river rafting up to and including Grade 5 white-water. Personal accident policies are usually available from your own insurance broker.
  
  
• ALL participants must be made aware by the person booking the trip that Whitewater rafting, as well as other outdoor adventurous activities, carries a degree of risk. Even though Splash Whitewater Rafting has tried to minimise these risks, there is still a chance that participants may fall into cold, turbulent water that is fast flowing. Participants will only be accepted on the understanding that they are aware of these risks and wish to participate of their own free will.
  
  
• On signing the ‘Trip Reservation’ or Company paper, or receiving you trip confirmation, you agree to honour and abide by the terms and conditions laid down by Splash Whitewater Rafting, and have made all the participants in your party aware of these terms and conditions.

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